IT Helpdesk Administrator
0 credit hours
Credits awarded upon completion
Self-Paced
Progress at your own speed
192 hours
Estimated learning time
About the Program
Description
IT Helpdesk Administrator offers an excellent gateway into the IT profession, focusing on the creation and maintenance of business and organizational network systems. Exam fee included.
State Restrictions: NV, NM, ND, OK, PA, RI, TX, WI.
Topics
- A+ Comprehensive
- Network+
Prerequisites
- High School Diploma or GED, Web browser with internet connection, Course registration & payment
Total Cost: $4,280
0 Program Products
Deliverables
0 Credits
Academic Excellence
Earn necessary number of credit hours for completing this content
Professional Program
Launch of Career
CompTIA Network+, CompTIA A+
Hone Important Skills
Total Upgrade
Such as Operating Systems, Network Technologies, Design Principles, PC Workstation Management, SOHO Networks, Network Infrastructure Management, Troubleshooting, Wired and Wireless Networks, Performance and Connectivity, Soft Skills, Computer Technology Fundamentals, IT Security, Hardware and Peripherals, Computer Safety Procedures
Outcomes
Beginner-Grasp foundational concepts of operating systems, network technologies, and design frameworks.
-Set up, tailor, update, and Sustain personal computer stations and small office/home office networks.
-oversee and resolve issues within fundamental network infrastructures, utilizing well-known ports and protocols.
-Establish and Maintain both wired and wireless networks, following industry standards and employing contemporary evaluation tools.
-Detect and rectify performance and connectivity problems associated with computers and network systems.
-Exhibit knowledge of the interpersonal skills required for an IT Helpdesk Administrator.
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